At Countryside Animal Hospital we strive to make your every visit to our office a pleasant one. From the moment you and your pet enter the doors of our Alachua, FL, veterinary clinic, you will feel welcome and at ease.
Take a moment to get acquainted with our hospital, and then feel free to reach out to us with any questions you may have. We’re here to help!
Animal Hospital Policies
Our appointment book is computerized which allows us to efficiently make appointments for you and your pet. We see appointments throughout the day starting at 7:30 am, but on weekdays we are closed for appointments from 12:00 pm to 2:00 pm. Clients may still use this time to stop in to schedule appointments or to purchase medicine, foods, or other supplies.
If you prefer to see a particular veterinarian, please let us know when you call for an appointment. In an emergency, the first available veterinarian will see your pet, but our receptionists and team will make every effort to accommodate your preferences.
Our Saturday hours are very popular, so it is a good idea to make appointments for routine care well in advance for those times. If the time you prefer is unavailable or if it is more convenient for you, we encourage you to drop your pet off with us at no extra charge. We will provide the necessary care that we normally would during an appointment and you can pick your pet up anytime before we close.
Emergencies are accepted anytime during normal business hours. If you feel you have an emergency with your pet, please call or come to the hospital immediately.
We accept payment via cash, check, debit, MasterCard, Visa, Discover, American Express, and CareCredit. In order to provide the highest customer service utilizing the best medical technologies, we request that payments are made at the time services are rendered.
We provide estimates for all surgeries and hospitalizations. We also provide estimates upon client request.
Appointments are preferred.
Payment is expected at the time of service, but we do accept CareCredit and offer Trupanion Pet and Pet Pals insurance (free 30-day trials available).